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The Associated Press Customer Support team is dedicated to serving our customers. Our resourceful and knowledgeable staff is available 24 hours a day, seven days a week.

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System Status

All systems are currently available and operating as expected.  If you are experiencing any issues, please contact us or call for further assistance.


System Maintenance

System Headline Changes: 

Beginning Monday, January 5 , the AP will increase the maximum character count for short headlines on story files to 60, from the current 50. Headlines are a key to promoting content and engaging readers, and the AP is making a change to provide more flexibility in crafting headlines that compellingly convey a story’s gist and key details. This will enable us to more effectively convey a story’s key elements, while lessening or eliminating awkward constructions sometimes forced by the 50-character limit.


AP WebFeeds:

Please be advised that the AP WebFeeds Manager and Agent 3.2 release has been scheduled for Wednesday, January 7, 2015.

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